Last updated: 27 September 2026
Welcome to BANSA KPN. By accessing our website or placing an order, you agree to the following Terms of Service.
This website and online store are operated by BANSA KPN, Switzerland.
For questions regarding orders, products, shipping or these Terms, you can contact us at:
Email: contact@bansa-kpn.com
Location: Switzerland
We aim to display our products, colours, designs and sizes as accurately as possible. However, colours may appear slightly different depending on the customer's screen or device.
Some BANSA KPN products are produced and fulfilled through third-party production and fulfilment partners.
Product availability may change at any time.
By placing an order, the customer confirms that the information provided during checkout is accurate and complete.
After an order is placed, the customer will receive an electronic order confirmation.
BANSA KPN reserves the right to cancel or refuse an order in cases such as incorrect pricing, unavailable products, suspected fraud or technical errors. If payment has already been received for a cancelled order, the amount will be refunded.
All prices displayed on our website are shown in Swiss Francs (CHF) unless otherwise stated.
Shipping charges and any additional costs will be displayed during checkout before the order is confirmed.
Payments are processed securely through the payment providers available on our website.
Delivery times shown on our website are estimates and are not guaranteed.
Orders may be produced and shipped by one of our fulfilment partners. Delivery times can vary depending on the destination, product availability, production times, customs and shipping provider.
BANSA KPN is not responsible for delays caused by postal services, customs authorities or circumstances outside our reasonable control.
Customers are responsible for providing a complete and correct shipping address.
For international orders, customers may be responsible for customs duties, import taxes or other charges imposed by their country.
Because many of our products are produced specifically after an order is placed, we do not generally accept returns or exchanges for change of mind, incorrect size selection or personal preference.
Customers should carefully check the product description and sizing information before ordering.
If a product arrives damaged, defective, misprinted or if the wrong product is received, please contact us as soon as possible with the order number and clear photographs of the issue.
Eligible claims will be reviewed individually and may result in a replacement or refund.
Nothing in these Terms limits any rights that customers are entitled to under applicable mandatory law.
Customers are responsible for providing the correct delivery information.
If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping or replacement costs may be charged to the customer.
All BANSA KPN names, logos, graphics, designs, photographs and other original content displayed on this website are owned by or licensed to BANSA KPN unless otherwise stated.
They may not be copied, reproduced, distributed, modified or used commercially without permission.
You may not use our website for unlawful purposes, attempt to interfere with its operation, misuse payment systems or attempt to gain unauthorised access to the website or its services.
To the extent permitted by applicable law, BANSA KPN is not responsible for indirect losses or damages resulting from the use of our website or products.
Nothing in these Terms excludes liability where exclusion would not be permitted under applicable law.
Personal information collected through our website is handled according to our Privacy Policy.
Information may be shared with service providers where necessary to process payments, manufacture products, fulfil orders, deliver packages and operate the website.
BANSA KPN may update these Terms of Service when necessary.
The version published on our website at the time an order is placed will apply to that order.
These Terms are governed by applicable Swiss law, subject to any mandatory consumer protection rules that may apply.
For questions regarding these Terms or an order, contact:
BANSA KPN
Switzerland
Email: contact@bansa-kpn.com